FAQ

What is RockMyRun?
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RockMyRun is a smartphone app that provides the best running and workout music in the world.
Our team of talented DJs have created a variety of mixes for you to enjoy while you rock your run, workout, or live your daily life. All of the music can be personalized based on your steps per minute, heart rate or ideal cadence to increase your exercise performance and listening experience.
My account says I’m a Rockstar member, but I didn’t pay for this. Am I going to be charged?
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When you initially sign up for RockMyRun, your account will automatically put on the free trial. When your free trial expires you will automatically be charged for a membership unless you choose to cancel beforehand.
How much does a Premium Membership cost?
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Premium Memberships come in 2 lengths: monthly and annual.
A monthly ROCKSTAR Membership is $7.99/month.
An annual ROCKSTAR Membership is $79.99/year. (equivalent to $6.70/month)

**All memberships automatically renew unless otherwise cancelled.
What is Body Driven Music™?
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Body Driven Music™ automatically personalizes the music to your body based on what you are experiencing. We currently have 3 modes of Body Driven Music™ available in the RockMyRun app.

STEPS: Matches the music to your steps in real time
SET BPM: Allows you to set the beats per minute (BPM) of the music to an exact, desired cadence
HEART: Matches the music to your heart rate.
What are the benefits of running with music?
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Benefits of running with music can be broken down into two categories, scientific and emotional.
There are numerous scientific studies that show that music can have a positive effect on runners and people working out. For example, research¹ shows that BPM-tailored music can:

1. Increase your time to exhaustion up to 15% longer than normal
2. Decrease your oxygen needs by 7% while exerting yourself
3. Help you cover 2.1% more distance in the same amount of time
4. Help you experience more positive feelings about the workout

From a non-scientific perspective, music is inherently emotional and passionate. As a result, listening to the right music can create emotional reactions in people. The right music can put you “in the mood”, make you sad, scared, nostalgic, happy or energized. We all have songs that when we hear them make us think of times in our life when we felt a certain way and can sometimes elicit a physical response (even if it’s just a head bob).

We feel that the ability of music to alter our physical, mental and emotional states can be harnessed to improve performance in physical activities such as running. After listening to a few mixes, we think you’ll feel the same way.

[1] “Effects of synchronous music on treadmill running among elite triathletes.” Journal of Science and Medicine in Sport, 15, 52-57. “Effects of music tempo upon submaximal cycling performance.”, Scand J Med Sci Sports. 2010 Aug;20(4):662-9
Is it important that the music be a certain BPM (beat per minute)?
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It depends on the person! For some people, they rely on the speed of the music to pace themselves. They get into a rhythm of running and timing their steps to the beat. While this works for some, for others it can become a bit robotic and disregards the emotional effect that music can have.

Our view is that BPM matters, but what matters more is what experience you have when you listen to a song. You probably have songs on your current playlist that aren’t the “right BPM” for your stride, but that elicits a fond or powerful memory. Or perhaps, even though a song may be slower, the lyrics of the song are so powerful that they make your legs churn. We think that reaction is more important than just BPM.
How do I download music from RockMyRun?
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You cannot download music from RockMyRun.
What can I do with the RockMyRun iPhone and Android app?
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1. Seamless Music created by DJs
2. Music Matched to your heartbeat / steps
3. Manually Adjust Tempo
4. GPS Tracking
5. Apple Watch Music Control
6. Advanced Music Discovery
Can I use this app on an iPod Touch?
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Yes! But you will need to have an internet connection the whole time to use RockMyRun.
Can I play music when not connected to 3/4G or Wi-Fi?
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No. RockMyRun is a streaming music service and so it requires a mobile data connection or wi-fi access to use the app.
Doesn't streaming music use a lot of data?
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Not with RockMyRun! We know you're using RockMyRun while running or exercising so we've optimized the amount of data it uses. For a 1 hour workout it uses about 30MB of data.
Will the RockMyRun app play at the same time as RunKeeper/Endomondo/MapMyRun etc. is running?
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While RockMyRun does not have an existing integration with these apps, you may be able to play music from RockMyRun while using another app to track your runs.
I'm having trouble with the app. What do I do?
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Please contact our support team at support@rockmyrun.com.
I forgot my password—help!
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If you forgot your password you can reset it by following the below directions:

1. Go to RockMyRun.com, click 'Log In' then 'Forgot Your Password'
2. Enter your email address or username and click 'Submit' to have a password reset link emailed to you. If you do not receive the email please check the spam inbox.
3. Click the password reset link.
4. Enter a new password, verify your password then click "Save".
How can I change my email address or username?
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Right now, the only way to change those is to email us at support@rockmyrun.com.
How to Opt Out of Interest Based Advertising
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On iOS:
Open Settings application on your phone and select Privacy > Advertising > and toggle 'Limit Ad Tracking'.

On Android:
Open Settings application on your phone and navigate to > Google > Ads > toggle 'Opt out of Ads Personalization'.